Bianca M. Jewels exclusively ships orders through FedEx to ensure reliable and efficient delivery services. Our partnership with FedEx allows us to provide our customers with tracking information and timely updates on the status of their shipments.

Shipping rates are determined based on the destination of the order, the selected shipping method, and the dimensions of the package. During the checkout process, customers can view the shipping costs before finalizing their purchase. Please note that shipping rates may vary depending on these factors.

For international orders, including shipments from Canada to the US, customers are responsible for any applicable duty costs, taxes, or customs fees imposed by their country's customs authorities. These fees are not included in the shipping charges and are the sole responsibility of the recipient.

We understand that some orders may require expedited delivery. Therefore, we offer 2-3 day shipping options for customers who need their orders to arrive quickly. Additional charges may apply for expedited shipping, which will be displayed during the checkout process.

Orders are typically processed and shipped within 1-2 business days of the purchase date. However, please allow for additional processing time during peak seasons or holidays. Once your order has been shipped, you will receive a confirmation email from FedEx with tracking information to monitor the status of your shipment.

If your order is lost or damaged during transit, please contact our customer service team immediately for assistance. We will work with FedEx to resolve the issue and ensure that you receive your order in a timely manner.